Custom outdoor playground equipment, built by a factory you can verify

{“@context”:”https://schema.org”,”@type”:”FAQPage”,”mainEntity”:[ {“@type”:”Question”,”name”:”What do you need from me to start a design?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”A site plan (CAD preferred, or a hand sketch with measured lengths and widths), a few site photos, the position of trees, services and other obstacles, the age group you serve, and your budget range. With that we return a layout concept — usually within 24 hours of a complete brief.”}}, {“@type”:”Question”,”name”:”How fast is the first quote?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”A first, engineer-reviewed quote within 24 hours of receiving your site data. Final pricing follows once the configuration is confirmed.”}}, {“@type”:”Question”,”name”:”Does the quotation include installation?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”We do not send installation crews from China as standard. Your quote includes detailed installation manuals, reference photos and videos, and remote engineer support throughout assembly; supervised installation can be coordinated where required.”}}, {“@type”:”Question”,”name”:”What is the lead time?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”25–45 days from approved drawings for standard configurations, depending on scale and surface treatment. After drawings are signed off you receive a weekly production report — steel, coating, pre-assembly, loading.”}}, {“@type”:”Question”,”name”:”Which safety standards do you design to?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”European projects are engineered and assessed against the EN 1176 equipment series and EN 1177 impact-attenuation requirements; we also plan for ASTM where a project heads to North America. To be precise: we design and assess to these standards — we do not hold their test reports unless a report number is explicitly stated on the relevant page.”}}, {“@type”:”Question”,”name”:”Do you sell standard products, or only custom?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”Both. Slides, swings, spring riders and fitness units are available as standard items; full custom structures are engineered from your drawings. Standard units can also be recoloured and re-themed.”}}, {“@type”:”Question”,”name”:”What are your trade terms and payment schedule?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”EXW, FOB, CFR, CIF and DDP are all available. The payment schedule is agreed per project, typically a deposit at order with the balance tied to pre-shipment inspection.”}}, {“@type”:”Question”,”name”:”Can we verify the factory before ordering?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”Yes — a live video walkthrough of the workshops on request, plus photographs of your own order in production before packing. We encourage it; a factory you cannot verify is just a website.”}}, {“@type”:”Question”,”name”:”What is your minimum order quantity?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”There is no published minimum for custom projects — a single playground structure is a normal order, and each one is engineered from your drawings. Standard items such as slides, spring riders and fitness units also carry no minimum; pricing simply scales with quantity. Tell us your quantity and site size and the quote will reflect it.”}}, {“@type”:”Question”,”name”:”Do you prepare shipping and customs documents?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”Yes. Every shipment leaves with a commercial invoice, packing list and certificate of origin, plus destination classification paperwork prepared for the importing country. We quote EXW, FOB, CFR, CIF and DDP — against your port or your door.”}}, {“@type”:”Question”,”name”:”Can we visit the factory in person?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”Yes. The plant is in Qiaoxia Town, Yongjia, Zhejiang — arrange a visit and we will walk you through the workshops, from steel cutting to trial assembly. Remote buyers can request a live video walkthrough of the production line instead.”}}, {“@type”:”Question”,”name”:”What happens if parts arrive damaged or are missing?”,”acceptedAnswer”:{“@type”:”Answer”,”text”:”Every structure is trial-assembled, inspected and numbered before it is disassembled for shipping, and the numbered packing list is matched to those records. If something arrives damaged or short, send us the packing list and photographs and we will arrange replacement parts.”}}]}